Support for Student Computers

Personal Computer Support Services

The IT Helpdesk provides assistance with computer registration for personal computers.  This service includes installing necessary Windows, anti-virus and anti-spyware updates to ensure that the computer passes the Campus Manager compliance scan and assistance with Campus Manager computer registration.

The CampusHP Office (conveniently located with the Helpdesk) compliments the services provided by the IT Helpdesk.  The CampusHP Office provides full support services for laptops purchased through the CampusHP Student Laptop Program, provides expanded support for Apple MacBook computers through Campus CompUcare and provides additional fee-based services for technical support.

Services Provided by the CampusHP Office:

Services and support for student owned desktop/laptop computers

Full support is provided for machines with Windows 7. All other operating systems are supported on a best effort basis.  We reserve the right to decline service for computers older than 4 years.

System Compliance

The IT department will not provide the following services: