Saint Michael's College

Library and Information Services provides a dynamic and interesting work experience for students. Student employees have a variety of work opportunities and a chance to develop many different skills.

Schedule
All students hired by Library and Information Services can be assured that every effort is made to assist them in working sufficient hours to earn their allotment for each semester. In return, students are responsible for working their assigned hours as scheduled by their supervisor based on the needs of the individual department and the student's class schedule. Students are expected to work their regular number of hours during exam periods. However arrangements are made with the supervisor to adjust individual schedules to accommodate time for studying and exams.

Punctuality
Students are required to report for work promptly at assigned times and be prepared to begin working immediately.

Illness
If illness prevents a student from reporting for work, she/he MUST notify the supervisor as soon as possible. If a student is too ill to call, she/he should have a friend or roommate make the call.

Other Absences/Substitutions
Since students are advised in advance of their schedule for the entire semester, there should be no absences (other than illness) without prior approval from the supervisor. If a student is unable to work on a particular day, it is his/her responsibility to:
     1 - Get permission from the supervisor on the shift she/he will miss,
     2 - Find a replacement from among the other student workers and give the name of the
          replacement to the supervisor,
     3 - If a replacement cannot be found, the student must work or get permission from the
          supervisor to be absent.

Make-up time
Students who need to make up time must arrange this with their supervisor.

Timesheets
Students complete their own timesheets. A staff supervisor must initial every entry in order to qualify for payment. Students must sign and date their timesheet each pay period or it cannot be processed for payment.

Annual Raises
If a student is selected by their supervisor to return each fall, that student will receive a raise in accordance with the pay rates as set by Human Resources.

Public Contact
Most positions in Library and Information Services involve some contact with the public therefore students should remember that they are "Library and Information Services representatives." Students are expected to conduct themselves in a polite and helpful manner and to uphold Library and Information Services policies and procedures. These policies and procedures are available on the LIS web and students should familiarize themselves with these policies to ensure that information given to patrons is accurate. Courtesy to patrons is always required but sometimes problems do occur. When this happens, the problem should be immediately referred to a staff member.

Confidentiality
Under state law, all transactions are private and confidential. No information about accounts or transactions may be given out for any reason. If a student receives a request for such information, he/she should notify the supervisor on duty immediately. Any breach of confidentiality may result in immediate termination.

Dress Code
Although Library and Information Services does not have a dress code, students are expected to dress in a manner appropriate to their positions.

Work Area
Student employees are not permitted to work in unsupervised offices or outside of the normal working hours for their area of employment. Since normal working hours for different offices and departments within Library and Information Services vary, each student should clarify this with her/his supervisor.

Students are also not permitted to use Library and Information Services offices or office computers for personal work.

Performance
If a student is deemed negligent in any of her/his responsibilities, the supervisor will discuss this with the student. Should the problem persist, warning letters will be issued. The third (3) warning letter a student receives within one academic year, will be her/his notice of termination from Library and Information Services employment.

Grounds for immediate dismissal include but are not limited to dishonesty, falsifying timesheets, breach of confidentiality or conduct that is unethical or injurious to the college or to members of the college community.