Information Technology Services Status

Below you will find a number of services provided by the SMC IT department. While we strive to have all of these services available 100% of the time issues occasionally arise that will reduce or remove access to these systems. When these systems are affected by various issues we will update the “Status” below to reflect the severity of the outage, along with a note to give some additional context. Some cloud-based services (such as Canvas) have their own status pages as well. Please note that particularly with cloud-based systems issues may arise without IT’s knowledge, so if you’re having trouble with these systems it’s a good idea to check their individual status pages as well in the event of a degradation of service. As always, any issues should be reported to the Helpdesk (, 802-654-2020).

= Online = Intermittent = Offline

Services Status Notes
Campus App Servers
Internet Service Provider
TDX (Helpdesk Tickets)
VPN – Off Campus
Adobe | Vendor Status Page
Canvas | Vendor Status Page
Echo360 | Vendor Status Page
Zoom | Vendor Status Page