Tim Proctor

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For the last 17 years, I’ve been working at Physician’s Computer Company (PCC) based in the Champlain Mill of Winooski, VT. PCC is a medical software company specializing in providing software and practice management solutions to about 200 independent pediatric practices nationwide. PCC has existed since the early 1980’s and truly was a pioneer in the medical software industry providing billing, scheduling, and practice management software to pediatricians for over 30 years. We have since added Electronic Health Record (EHR) clinical software and practice management consulting services.

I started at PCC in 1999 working as an Installation, Training and Support Technician providing software and hardware support and training for our clients. I have since visited dozens of pediatric practices, installing and training administrative and clinical staff on PCC’s software. In 2005, I began working as a consultant to our clients, performing personalized financial assessments. Since then I have developed, maintained, and supported an online Dashboard application allowing pediatric practices to see key performance indicators compared to industry benchmarks. I have also become a subject matter expert in the realm of financial and clinical reporting and help our clients understand the ever-changing health care industry while also staying competitive.

Soon after graduating from Saint Mike’s I realized that I found great joy in teaching and helping adults understand technology. While I enjoy the analytical part of my job (the data analysis and web development for example), I find that what I like most about my job at PCC is traveling to pediatric practices and helping them implement our software. There is a great balance of customer service and data analysis in my job and I feel that the liberal arts education and experience at St. Mike’s prepared me well for that. In particular, the mathematics and computer science classes that I took have allowed me to excel at data analysis and programming, both of which are an integral part of my job.

Many thanks to all the educators at St. Mike’s who challenged me and taught me skills and knowledge useful in both the workplace and in life. I began telecommuting to PCC in 2010 when I moved to Cape Elizabeth, Maine where I now live happily with my wife and two kids.